879bd Privacy Policy
At 879bd, your personal data is treated with the utmost care. This Privacy Policy explains what information we collect, why we collect it, how it is stored and protected, and the rights you hold as a player registered on our platform.
Six Core Commitments We Make to Every Player
We collect only the data that is strictly necessary to operate your account, process payments, and comply with anti-money-laundering obligations. We do not collect data speculatively.
All data transmitted between your device and 879bd servers is protected with industry-standard 256-bit SSL encryption, ensuring your personal and financial information is never exposed in transit.
You have the right to access, correct, export, and request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 days.
879bd does not sell, rent, or commercially trade your personal data to any third party for their own marketing or profiling purposes, under any circumstances.
We retain personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Account data is reviewed and purged on a defined schedule.
In the unlikely event of a data breach that poses a risk to your rights, 879bd will notify affected players promptly and take all necessary remedial steps in accordance with applicable data protection standards.
Introduction
879bd ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of every player who registers, browses, or transacts on the 879bd platform at 879bd.io (the "Platform"). This Privacy Policy ("Policy") sets out in clear, plain English how we collect, use, store, share, and protect personal data in connection with the operation of the Platform, and explains the rights available to you as a data subject.
This Policy applies to all personal data we process regardless of the medium through which it is provided — whether through the Platform website, live chat, email correspondence, or any other channel of communication between you and 879bd. It applies to registered players, prospective players, and any individual whose personal data we process in connection with our services.
By accessing or using the Platform, or by submitting your personal data to 879bd through any channel, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this Policy, you must refrain from using the Platform. This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.
Personal Data We Collect
879bd collects personal data from you in several ways: directly when you register an account or contact support; automatically when you use the Platform; and from third parties such as payment processors and identity verification providers. The categories of personal data we collect are set out in the table below.
| Category | Examples of Data Collected | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID or passport number | Provided by you during registration or KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, district) | Provided by you during registration or account updates |
| Financial Data | bKash / Nagad / Rocket mobile wallet number, Visa/Mastercard last four digits, DBBL account reference, transaction history | Provided by you and/or received from payment processors |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, screen resolution, session duration | Automatically collected when you access the Platform |
| Usage Data | Pages visited, games played, bets placed, wager amounts, deposit and withdrawal activity, bonus usage, session timestamps | Automatically collected from Platform activity logs |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Provided by you when contacting 879bd support |
| Verification Data | Copies of identity documents, selfie photographs, proof-of-address documents submitted for KYC | Provided by you in response to a verification request |
Sensitive personal data: 879bd does not intentionally collect special categories of sensitive personal data (such as health information, racial or ethnic origin, or religious beliefs) unless you voluntarily disclose such information in a support communication. Where this occurs, the data is used solely to respond to your query and is not retained beyond the resolution of that communication.
How We Use Your Personal Data
879bd processes your personal data for the following purposes. Where we rely on a specific legal basis for each processing activity, this is identified in Section 4 (Legal Basis for Processing).
- To create and administer your 879bd player account, including verifying your identity and age (21+ requirement) during and after registration.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and DBBL, and to maintain accurate records of all financial transactions associated with your account.
- To detect, investigate, and prevent fraud, money laundering, match-fixing, bot activity, and other prohibited conduct as described in our Terms & Conditions.
- To fulfil our obligations under applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations, including verifying the source of funds where required.
- To personalise your experience on the Platform, including surfacing relevant game recommendations, BPL and IPL betting markets, and promotional offers appropriate to your activity profile.
- To communicate with you regarding your account, including sending transaction confirmations, security alerts, withdrawal notifications, and responses to support queries.
- To send you marketing communications about 879bd promotions, bonuses, and new game launches — but only where you have consented or where we have a legitimate interest, and subject to your right to opt out at any time.
- To monitor for responsible gaming indicators, including unusual deposit patterns, extended session lengths, or escalating wager sizes, as part of our player protection programme.
- To improve the performance, security, and features of the Platform through analysis of aggregated usage and technical data.
- To comply with any legal obligation applicable to 879bd, including responding to lawful requests from competent authorities.
Legal Basis for Processing
879bd processes your personal data under one or more of the following legal bases, depending on the specific purpose of processing:
- Contractual necessity: Processing is required to perform the contract between you and 879bd — including account creation, payment processing, and customer support — as set out in our Terms & Conditions.
- Legal obligation: Processing is required for 879bd to comply with applicable legal and regulatory obligations, including AML/KYC requirements and age verification obligations.
- Legitimate interests: Processing is necessary for the legitimate interests of 879bd, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services, provided those interests are not overridden by your rights and interests.
- Consent: Where processing is based on your consent — for example, for direct marketing communications — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.
Data Sharing & Third Parties
879bd does not sell, rent, or otherwise commercially disclose your personal data to third parties for their own independent purposes. We share your data only in the circumstances described below, and only to the minimum extent necessary.
- Payment processors: We share financial data with payment service providers — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and DBBL — solely to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are independently responsible for data they collect.
- Identity verification providers: We share identity documents and personal information with third-party KYC and age-verification service providers solely to fulfil our legal obligations to verify player identity and prevent underage gambling.
- Game providers: Usage and session data may be shared with game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to the extent necessary to deliver their games on the 879bd platform and to resolve disputes.
- Analytics and technology providers: Aggregated and pseudonymised technical data may be shared with cloud hosting, cybersecurity, and analytics vendors who process data on our behalf under contractual data processing agreements that require them to maintain appropriate security standards.
- Law enforcement and regulatory authorities: We may disclose personal data to competent authorities where required by applicable law, court order, or lawful government request, including in connection with AML investigations or fraud prevention initiatives.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of 879bd's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.
International transfers: Some of our third-party service providers may be located outside Bangladesh. Where personal data is transferred internationally, 879bd takes steps to ensure that appropriate contractual safeguards are in place to protect your data in accordance with recognised data protection standards.
Data Retention
879bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law or regulatory obligation. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data (name, email, date of birth) | Duration of active account + 5 years after closure | Legal obligation / AML compliance |
| Financial transaction records | 7 years from the date of each transaction | Legal obligation / AML compliance |
| KYC verification documents | 5 years after account closure | Legal obligation |
| Customer support communications | 3 years from the date of the communication | Legitimate interest / dispute resolution |
| Session and usage logs | 13 months from the date of the session | Legitimate interest / fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation / consent record |
Once a retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
Security Measures
879bd implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated regularly to reflect current best practices.
- All data transmitted between your device and the 879bd platform is encrypted using 256-bit SSL/TLS protocols, ensuring that information exchanged during login, deposits, withdrawals, and gameplay cannot be intercepted by third parties.
- Account passwords are stored using strong one-way cryptographic hashing algorithms. 879bd staff cannot retrieve your password — in the event that you forget it, a secure reset process is initiated.
- Access to personal data within 879bd's internal systems is restricted to authorised personnel only, on a strict need-to-know basis, and is subject to role-based access controls and audit logging.
- 879bd's infrastructure is hosted on secure servers with physical and logical access controls, firewall protection, intrusion detection systems, and regular vulnerability assessments.
- We conduct periodic internal security audits and engage third-party security professionals to perform penetration testing and independent reviews of our data protection practices.
While 879bd takes every reasonable precaution to safeguard your data, no electronic transmission or storage system is entirely immune from risk. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised use of your account.
Your Data Subject Rights
As a player registered on 879bd, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] with your full name, registered email address, and a description of your request. We will respond within 30 calendar days.
- Right of access: You have the right to request a copy of the personal data that 879bd holds about you, along with information about how it is used and with whom it has been shared.
- Right to rectification: You have the right to request that inaccurate or incomplete personal data held by 879bd is corrected or updated without undue delay.
- Right to erasure: You have the right to request that 879bd deletes your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to our legal retention obligations — we cannot delete data that we are legally required to retain.
- Right to restriction: You have the right to request that 879bd restricts the processing of your personal data in certain circumstances, for example while a dispute over accuracy is being resolved.
- Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to object: You have the right to object to processing of your personal data where that processing is based on legitimate interests, including for direct marketing purposes. Where you object to marketing, we will cease processing your data for that purpose immediately.
- Right to withdraw consent: Where processing is based solely on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
Identity verification for rights requests: To protect your personal data, 879bd will verify your identity before processing any data subject rights request. We may ask you to confirm your registered email address, provide a recent transaction reference, or supply a copy of an identity document. This step is taken solely to prevent unauthorised access to your data.
Children & Underage Players
879bd is strictly an adult platform. Registration and use of the Platform is prohibited for any individual under the age of 21. We do not knowingly collect personal data from persons under the age of 21. Our registration process includes automated age-verification checks, and we reserve the right to request documentary proof of age at any stage.
If 879bd becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on or is using the Platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action.
Parents and guardians in Bangladesh are encouraged to use parental control software and to discuss responsible digital behaviour with young people in their care, particularly in relation to online gambling platforms.
Third-Party Links & Services
The 879bd Platform may contain references to third-party services — such as payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, or game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you interact with a third-party service (for example, by initiating a bKash transfer), you are subject to that third party's own privacy policy and terms of service.
879bd is not responsible for the privacy practices, data security standards, or content of any third-party service, and the inclusion of a reference to a payment processor or game provider on the Platform does not constitute an endorsement of that party's data handling practices. We encourage you to review the relevant privacy policy of any third-party provider before submitting personal data to them.
Changes to This Privacy Policy
879bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered players by email and by posting a prominent notice on the Platform for a period of at least 14 days before the changes take effect.
The version number and effective date at the top of this Policy will always reflect the most current revision. We encourage you to review this Policy periodically so that you remain informed about how 879bd protects your personal data. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
Where a change to this Policy requires your fresh consent — for example, where we introduce a new category of processing that is based solely on consent — we will seek that consent proactively before the new processing begins, and will not process your data under the new basis until consent has been obtained.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 879bd processes your personal data, please contact our dedicated support team. We are available 24/7 and will respond to all privacy-related enquiries within 30 calendar days.
Privacy and data protection enquiries:
[email protected]
Plain text only — not a clickable link
We respond to all privacy requests within 30 calendar days of receipt. For urgent security concerns, our team is available 24/7 via live chat on the Platform.
879bd serves players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
All privacy communications are handled in English. Our 24/7 support team is fluent in English and can assist players from any region of Bangladesh.
Ready to Play Responsibly?
Now that you know how 879bd protects your data, explore our full range of games and betting markets — all delivered on a secure, SSL-encrypted platform with 24/7 English-language support for players across Bangladesh.
21+ Only Please gamble responsibly. Visit our Responsible Gaming page for tools and guidance.